Shipping Policy

SShipping Policy (Simple Version)

After you place your order and complete payment, your product will usually ship within 24–48 hours.

Once your package leaves our warehouse, you’ll get an email with a tracking number and a link to follow your order anytime.

We take care to deliver high-quality products. Every package is checked before shipping, and our warehouse is regularly cleaned to ensure safety and quality. If you have questions, contact us at support@visiflora.com.

Shipping Time & Fees

  • Mainland USA: $9.95 or FREE (depending on order) – 5 to 8 business days
  • Alaska & Hawaii: $9.95 or FREE – 12 to 20 business days
  • Canada: $19.95 – 12 to 20 business days
  • UK & Ireland: $19.95 – 12 to 20 business days
  • Australia & New Zealand: $19.95 – 12 to 20 business days

Common Questions

Can I ship to a different address?
Yes, you can ship to any valid address, such as home, work, or another location.

How long does delivery take?
Most U.S. customers receive their orders within 5–8 business days.

Can I track my order?
Yes. After shipping (Monday–Friday), you’ll receive a tracking link by email.

I entered the wrong shipping address. What should I do?
Contact us as soon as possible at support@visiflora.com to update your address before the order ships.
If the package is already on the way, our support team will help you find the best solution.

We’re Here to Help

Need help with your order or have questions? Our support team is ready to assist quickly and reliably

Contact

Phone: +1 (302) 200-3480 (BuyGoods Support)
Email: support@visiflora.com
Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)

Order & Product Questions

  • For tracking, billing, or refunds, contact BuyGoods directly
  • For product info, usage, or ingredients, email us

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