Refund Policy -

Refund Policy (Simple Version)

If you’re not fully satisfied with your purchase, you have 60 days from the delivery date to try the product and decide if it’s right for you.

Return Guidelines

All items can be returned within 60 days of receiving your order
Unopened items are eligible for a full refund (shipping fees not included)
To request a refund, send back all items to our warehouse

Return Address:
19655 E 35th Dr #100, Aurora, CO 80011, USA

Return shipping costs are your responsibility. As long as the package is sent before the 60-day period ends, your return will be accepted even if it arrives later.

Once we receive your return, we will process your refund within a few days.

Need Help?
If you have questions or need support, contact us:
✔ Email: support@visiflora.com

Important Conditions

Items must be in good condition (not broken or damaged)
Include all original accessories
Partial refunds may apply for:
- Opened or used media products (books, CDs, DVDs, etc.)
- Items damaged or missing parts not due to our error
- Returns sent after the 60-day period

Refund Process
After we receive and inspect your return, we’ll notify you by email. If approved, the refund will be issued to your original payment method within a few days.
If your card has changed or expired, your bank will transfer the refund to your new card.

Exchanges
We only replace items if they are defective or damaged.
If you need an exchange, email us for instructions. Exchanges are accepted within 60 days of delivery.

Refund Policy

Refund Policy (Simple Version)

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